Refund policy

🔁 Return & Exchange Policy

🪷 A Promise of Trust & Care from Mangalam Jewellers

💝 Because Your Satisfaction Matters Most...

At Mangalam Jewellers, we put our heart into crafting each gemstone ring with purity, precision, and love. We also understand that sometimes, you may need a little flexibility — and we’re happy to help.

✅ 7-Day Easy Exchange Promise:

You can exchange your ring within 7 days of receiving it if:

The ring is in new, unused, and original condition
It has no scratches, damages, or signs of wear
It is a genuine product bought from Mangalam Jewellers only

🛡️ We Ensure, You Receive Only the Best:

In rare cases, if you receive a ring that is:

Incorrect
Damaged during shipping
Or not as shown

We’ll happily replace it for you. To make it easy and transparent:

📹 Please record an unboxing video before opening the parcel.
This helps us serve you faster and better if anything goes wrong.

🙏 A Small Request:

We request you to send the product back only if it is in the same clean, unused condition in which it was delivered. This helps us maintain fairness and hygiene for all our customers.

🔄 What’s Not Eligible for Exchange:

Used or damaged products
Products not purchased from Mangalam Jewellers
If the unboxing video is missing in case of any damage claim

📦 How to Request an Exchange:

Message us on WhatsApp or Email within 7 days
Share your order number and product photo/video
We’ll guide you smoothly through the process contact us for return & Exchange - Mangalmjewellers@gmail.com