Shipping policy

PRIVACY & SAFETY

Your personal information is always kept confidential. The privacy policy is displayed on the websites. The type of collected from the customers and usage of this information is published here. We have a policy of not disclosing any information to third parties. Using our website means you have agreed to the Term and conditions of the website. It applies to the people who have not got any transaction or who have got registered to the site and had business. Personal information is mainly used to locate or contact a person. Other information like name address, phone number, fax credit card information, financial profiles, identification number and e-mail address are also available with us and are always confidential.

Term of our Privacy Policy

Personal information that we collect
Necessary information is collected for becoming a subscirber or member of our website. Out system collects the IP address of your computer automatically. But this detail does not give information about any particular person. But mangalm jewellers website doesn't collect information about children.

Uses of the information collected

All the personal information collected is kept confidencial. The information may be used for :
* send news about the website.
* Calculate the number of visitors
* monitor the website.
* Know the geographical bout the website.
* Give a better shopping experiance online.
* Update about the recent offers on the website.

Some of the personal information is shared with the courier companies like address / contact details. We have to give some information to vendors. This personal information helps mangalm jewellers to perform their duties and fulfil the order requirements . but private information cannot be accessed by unauthorised person or organizations. The company will disclose your information, including, without limitation, your name, city state, telephone number, email address, user id history, quoting and listing history, and complaints, to law enforcement or other goverments official if it is required to do so by law, regulations or other government authority or otherwise in corperation with an investigation of governmental authority. Cookies are used to save your personal information on your computer. It helps to calculate the number of times you use our website. Cookies do not keep any personal data of the visitors. When the user browses, cookies are replaced according to the interests of the users. Here none of your particulars like  e - email  address, telephone, name or postal address is collected. We give you a safe shopping experiance. Feel good gives some aggregate particulars
Like websites statics or demographic to sponsors, advertisers and other third parties. Third parties are not authorised to get any of your personal information. Managlm jewellers has many links to other websites. But once you leave mangalm jewellers website, our privacy policy ends.

Return & refund Policy 

Return and Refund Policy
Cancellation Policy:
1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website
Return Policy:
1. Return/Exchange is available for selected products only, the return information is available on the product page on the website.
The return policy of a product can be
changed without prior notice 
2.in case we do not have pick up service available at your location, you would have to self-ship the product to our office Address.
3 Return/Exchange charges may apply on case to case basis.

NOTE FOR RETURN
The items should be unused and unwashed for hygiene reasons

The product should have the original packaging and tags in place Items without the original tags will not be accepted.
Customized products cannot be returned or exchanged
return / Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.

Shipping policy 

Shipment Policy

At mangalm jewellers , we appreciate your trust in our products, and we are committed to ensuring a seamless shopping experience for our valued customers. Please take a moment to review our shipment policy:

1. Dispatch Time:

  • All orders are processed and dispatched within 4 business days of order confirmation.

  • Customized or personalized orders may take additional time, and customers will be informed accordingly.

2. Shipment Duration:

  • Our standard shipment duration is a minimum of 7-10 days from the date of dispatch.

3. Shipment Partners:

  • Mangalm jewellers  partners with trusted courier services such as Shiprocket to ensure the safe and timely delivery of your artificial jewellery .

4. Shipment Tracking:

  • Once your order is dispatched, you will receive a confirmation email with a tracking number.

  • Customers can track their orders in real-time using the provided tracking information.

5. Shipping Rates:

  • Shipping charges are calculated based on the destination and weight of the order.

  • Free shipping may be available for orders above a certain value, and promotions will be communicated on our website.

6. Delivery Address:

  • It is the responsibility of the customer to provide accurate and complete delivery information during the checkout process.

  • Any changes to the delivery address must be communicated to our customer support team promptly.

7. Delays:

  • While we strive to meet the specified delivery times, unforeseen circumstances such as natural disasters or public holidays may cause delays. We appreciate your understanding in such situations.

8. Shipping Updates:  delivery minimum 4 to 5 days & maximum 7 to 10 days .